How We Work

How We Work

How we work

Being a Plan Manager, the NDIS will pay us directly. It will not impact on how much funding you receive whether you choose to use a plan manager or not. You just have to ask your planner to add this to your plan and tell them you want to use HR+ as your Plan Manager.

1

Submit invoice

Providers or Participants submit their invoices through our Gateway or email them to invoices@hrplustas.com.au

2

Authorise

We will seek your permission to pay the invoice either via email or through our Gateway.

3

Submit Claim

We will claim the invoice from NDIS MyPlace Portal.

4

Funds Received and Paid

If the claim is successful, we will pay the invoice.

5

Confirmation

We will send a remittance to your provider to confirm that we have paid the invoice.